![]() NOTE: Be sure to test your equipment before your visit begins! Click here to learn how to set up your computer for at-home visits.Īre you new to GettingOut? Click here to create your free GettingOut account. Review your visit request, then click the “Confirm Video Visit” button. If you schedule a 30 minute visit and the visit lasts 15 minutes you will only be charged for the 15 minutes.ĩ. The GettingOut Visits app is a free mobile application that allows users to video visit with their incarcerated loved ones from anywhere and at any time. NOTE: You will only be charged for the actual length of the visit. After selecting the time of day, select the length of time you would like to schedule the visit for. Dates and times are based on the time zone of the facility.ħ. With both these apps installed, you can register yourself and other visitors, schedule visits, cancel visits, and update your account information all directly from your Android device. NOTE: Visits can be scheduled up to 14 days in advance. Note that GTL - Internet Visits (2 of 2) will not have an icon, but will work in the background once downloaded. Refunds are given when visits are cancelled prior to the visit start time. You’ll need your photo ID to register, schedule and visit, so bring it with you every time you come to the facility. Select the visit date and whether you want to schedule the visit for the morning, afternoon or evening. The visit starts at the exact time of your appointment, so arrive a little early and log in on time to make sure you get your full visit. On their profile, click the “Online Video Visit” button.Ħ. ![]() Select the person that you would like to schedule the visit with.ĥ. Read and accept the agreement by clicking the check boxes next to each statement, then click “ I Agree.”Ĥ. Then, select the green “ Sign In” button.ģ. Sign in to your account with your email and password. IMPORTANT: To conduct a video visit from a home computer, you will need an internet-connected device, a web camera, a microphone, Google Chrome as your browser and sufficient funds in your account to schedule a visitĢ. Follow the instructions below to schedule your first visit on an Android mobile device! We apologize for the inconvenience and are handling this situation with extreme urgency. Our team is working diligently to resolve the issue however, our live operators may be experiencing higher than normal call volume. In addition to video visits at the facility, you can also video visit with an inmate from home using a computer or an Android phone/tablet. We are currently experiencing issues with our GettingOut Video Visitation system. ![]() **First, check to see if video visits are available on your Android phone/tablet by clicking this link. ![]()
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